Substitution Policy
The customers understand that in a few cases, a photo of a florist may represent a general appearance or theme. The actual bouquet may not match with the photo accurately, however we try our best to deliver what you see. You must also note that the replacement of containers or colors caused by seasons, weather conditions or market conditions may affect the accessibility of products. If this happens, the florist will try his best to maintain the theme, style and color scheme of the agreement, and may replace the only items with equal and higher value.
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